Our shipping policies are designed to be fast, easy, and customer-friendly. We ship free worldwide from our U.S. distribution center. All delivery estimates refer to business days — weekends and holidays are excluded. Free shipping is applied automatically at checkout. Estimated delivery times: These timeframes are approximate and not guaranteed. Weather, carrier volume, and seasonal demand can cause delays. For international shipments, estimates do not include time spent in customs. Customers shipping to Brazil or Argentina, please visit here for details. U.S. customers can choose from these expedited services: Orders placed by 1 p.m. EST on a business day will ship the same day. Unforeseen events (severe weather, labor disputes, etc.) can delay delivery; we cannot refund shipping for delays outside our control. Important: For 2-Day and Overnight services, please use a street address — not a PO Box — to ensure the speed you selected. We offer three international services: Economy (non-tracked), Premium (tracked), and Express (tracked private carrier). Premium shipping is free for most countries on orders of $60 USD or more (threshold calculated in USD). † Express shipping is not available to Israel due to customs restrictions. Private carriers may require a signature. Please provide a delivery address where someone can receive the package during the day. Shipping costs vary by country and display in the shopping cart and at checkout after you enter your shipping address. Orders placed by 1 p.m. EST on a business day are packed and shipped the same day. Expedited orders receive priority handling so they move to the front of our shipping queue. Example: Order before 1 p.m. Wednesday with 2-Day Shipping → arrives Friday. Order after 1 p.m. Wednesday → ships Thursday and arrives Monday. PO Boxes and Pack Stations can delay or block private-carrier expedited services. If you provide a PO Box for a 2-Day or Overnight service, we will ship to that address but cannot reship or refund shipping costs if delivery fails or is delayed. All orders ship from the United States. U.S. orders do not have customs or duties. International orders may be subject to VAT, customs fees, or import charges. These fees are set by your local government and are the recipient’s responsibility. 98% of orders ship within one business day of being placed. Orders placed before 1 p.m. EST often ship the same day. Expedited services guarantee same-day processing. If a U.S. order placed with a guaranteed expedited service arrives late (excluding acts of God), we will refund the shipping cost. Free Shipping and the "About 4 Day" service are non-guaranteed; these costs are not refundable for delays. (91% of About 4 Day shipments arrive by day 4.) International shipping times are approximate. International shipping fees are refundable only if the carrier and we confirm that the package is lost. We’ll email you tracking details when your order ships. Carrier tracking updates can be delayed. Please allow time for updates to appear. We offer 365-Day Free Returns and Exchanges. See our Returns Page for details. All orders ship from Atlanta, Georgia, USA.How does free shipping work?
What are the options for faster shipping in the U.S.?
What are the options for shipping around the world?
Economy (non-tracked)
Premium (tracked)
Express (tracked, private carrier)
If I order with an expedited service, when will my order ship?
How do customs and duties work?
How long does it take to ship out orders?
How can you help if my package doesn't arrive on time?
How will I know my order has shipped? Will I get a tracking number?
How does return shipping work?
Where will my order ship from?
