September 23, 2022:Limited Issue Concerning Rigid Type L Extenders
October 31, 2019: Update to Extender Disclaimer
Your safety and comfort are of the utmost importance to us. From time to time, we will issue communications to alert you to product information and updates.
If you have registered a product on this Web site, we will contact you at your registered email address. Please make sure the information you enter is accurate, and update it if it changes. If you have not yet registered your product, please do so here.
Posted September 23, 2022
Limited Issue Concerning Rigid Type L Extenders
Certain Rigid Type L Car Seat Belt Extenders purchased or shipped between July 1, 2022 and September 23, 2022 may have an issue whereby the locking mechanism in the receptacle moves into the locked position without a metal tongue being inserted. This stops a metal tongue from going into the receptacle.
This issue is isolated to a small subset of the Rigid Type L Car Seat Belt Extenders in the five (5) inch and seven (7) inch lengths with a date of manufacturing (DOM) - found on the back of the receptacle - from 11/21 and 1/22 (5 inch) and 10/21 (7 inch).
If you have one of these extenders or believe you have one of these extenders or are otherwise potentially affected by this issue, please discontinue its use in your vehicle and contact us at firstname.lastname@example.org
with a picture of the back of the receptacle and your order number. We will replace your extender(s) immediately.
Posted October 31, 2019
Update to Extender Disclaimer
The Extender Disclaimer has been reviewed and updated. The latest version of the disclaimer can be reviewed here.